We hope that you love the items you purchase from Satya Yogawear, but understand that sometimes you need to change your mind...
- We are happy to refund or exchange any item returned to us in new condition (see full details below) within 30 days of delivery. A 15% restock fee will be charged on items that require servicing.
- Return shipping will be at customer's expense unless you experience a manufacturing defect or receive an incorrect item.
- Shipping costs are not refundable
- Please contact us at email@example.com to arrange your return/exchange.
- Please note that sale (discounted) items are final sale. Refund/exchange is not available on these items.
FULL RETURNS POLICY
Our policy lasts 30 days: we are happy to accept returns within 30 days of delivery. We can offer either a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds: once your return is received and inspected, we will send you an email to notify you that we have received your item. If a refund is requested, a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds: if you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Note: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.